Business Process Engineering (BPR) is an integrated restructuring operation that spans departments/enterprises. We frequently receive an inquiry indicating that a business strategy to realize customer satisfaction and competitive advantage has been created, but it has not been possible to change the operations that support the strategy. Making new divisions in the work processes, scope and units from a strategic point of view make it possible to separate what is and is not required. The newly divided processes, scope and units are recombined according to the objectives, thereby clarifying the values to be provided, resulting in greater speed and cost savings. In this support service, we reform the work process by determining the Business System Unit (BSU) recognizing the differences in the Key Factors for Success (KFS). We also strongly support the deployment of goals, in which the operations and CS are linked to the goals of reforming the work process, the utilization of the standard database and the development of measures from three aspects, namely, the reorganization of functions, the work/information system and the reform of human resources. - Revitalization of organizational functions - Innovation of work process - Redesign of workflow - Streamlining of administrative overhead operations - Introduction of shared services - Rebuilding of information visualization - Informatization of work support (such as SFA) - Concurrent realization of CS and improvement in productivity